Birthday Gift Bag | Member Exclusive
COCOLOVE Product Selection
Your birthday deserves to be cherished.
This is a "surprise" we've prepared for you.
Each birthday gift bag is specially selected and randomly matched for members.
May the moment you open it feel as warm as receiving a small gift from a friend.
The contents of the lucky bag are randomly selected and may include, but are not limited to:
- Branded cosmetics/skincare products
- Trial pack/sample
- Selected snacks/desserts
- Small household items or limited-edition brand gifts
The content varies from batch to batch, and the surprises are never the same.
It might be a new product you've always wanted to try.
It could also be a small, thoughtful gesture that's just right for you.
This is a blessing.
This is also what we want to say to you:
Thank you for always being here, happy birthday 🤍
*This product is a member-exclusive birthday gift. The contents are random and the style cannot be specified or changed.
Product Use and Storage
- Once opened, please use or consume the product as soon as possible according to the instructions on the label.
- Please store the product in a cool, ventilated place, away from direct sunlight and extreme temperatures.
- If any abnormalities occur during use, please stop using it immediately and consult a professional physician.
- Please keep the product out of reach of children.
Return and Exchange Policy
- This product falls under the category of "Personal Care Products/Food," therefore, once opened and used, it is no longer valid within the seven-day shelf life and cannot be returned.
- If you receive a product with obvious defects or the wrong item was sent, please contact customer service within 48 hours and provide a complete unpacking video or photos so that we can verify the issue and arrange for a replacement or exchange.
- By placing an order, you acknowledge that the product may have variations in color, size, taste, and aroma, which are not considered product defects.
Delivery Information
- Orders will be shipped within seven business days from the day after the order is placed.
- Once the product is sold out, pre-orders will be available. If you require expedited delivery, please contact customer service in advance.
- Brands may update product packaging from time to time; please refer to the actual product received.
- In the event of product shortage or price adjustment, COCOLOVE reserves the right to ship the goods.